First separate extraction problems from file-download problems. Empty categories and failed saves have different causes.
Identify the failed stage
Check whether categories and previews are empty or whether files fail only after selection. Record the site, page type, browser, extension version, and exact step.
Load the full product detail page
Use a specific product detail page and scroll naturally to load lazy images. Signed-in and regional content remains subject to the site permissions.
Check thumbnails, video, and download permission
Do not try to obtain a source the page does not expose or bypass DRM, verification, or access controls. Test only a few authorized files and confirm the browser permission.
Use Dangtu Client for larger authorized workflows
Use Dangtu Client to organize media from your own store or expressly authorized product pages and edit images in batches. Do not use it to evade site restrictions.
Organize authorized product media in Dangtu Client
Organize media from your own store or expressly authorized product pages, then batch-edit images in the paid Windows client.
Continue to the product page
Open a Taobao or other product page from your own store or an expressly authorized page, then batch-select and save media you have the right to use.
View detailsRelated guides
Dangtu Guide: Organize Authorized Product, SKU, and Detail Images
Use Dangtu on your own store or expressly authorized product pages to find, filter, and save media within the authorized scope.
View detailsDownloadDangtu Download and Safe Installation for Chrome, Edge, and Firefox
Choose the Dangtu (DownPictures) package listed for your browser and install it safely in Chrome, Edge, or Firefox.
View detailsComparisonDangtu Extension vs Dangtu Client for Authorized Product Media
Use the free extension for a few authorized product pages, or Dangtu Client to organize authorized links and edit images in batches.
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